Winterfest, Inc. and/or The Winterfest Foundation are the producers of the event, and their supporters (collectively, shall be known as the “Winterfest Organizers”). Any purchase or possession of tickets (including wristbands, credentials, and/or name submission for a registration area collectively, shall be known as the “Ticket(s)”) for the Winterfest Event constitutes the irrevocable acceptance of, and the agreement to be bound by all of the terms and conditions contained herein, by ticketholder as either the purchaser, custodian or bearer of the Ticket(s) (hereinafter referred to as “Holder”, and/or “You”). Holder further acknowledges and agrees that the Winterfest Organizers may, from time to time, modify, add, remove, supplement, amend, update or otherwise revise any or all of the terms and conditions contained herein, without advanced, direct or individual notification to you and such revisions shall, at the sole and absolute option of the Event, relate back to the date of purchase. IF YOU DO NOT AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS, DO NOT PURCHASE AND/OR USE TICKET(S).


All events, prices, personalities, performances, venues, dates and times are subject to change without notice.  All sales are final.  This ticket will not be replaced, refunded or exchanged for any reason whatsoever.  Pursuant to s. 817.36, Florida Statutes, this ticket may not be resold for more than $1 over the original admission price, nor may any resale occur on any property where an event is being held without the prior written consent of the Winterfest Organizers.


WHILE ATTENDING THE EVENT, YOU WILL BE EXPOSED TO MANY PEOPLE, AND AN INHERENT RISK OF EXPOSURE TO COMMUNICABLE DISEASE OR ILLNESS, SUCH AS COVID-19, EXISTS IN ANY PUBLIC PLACE WHERE PEOPLE ARE PRESENT. Each Holder voluntarily assumes all risks, hazards and dangers incidental to the event for which the ticket is issued (“Event”), whether occurring prior to, during, or after the Event, including but not limited to those of communicable disease.  Holder hereby voluntarily and expressly agrees to release Winterfest Organizers, including Winterfest, Inc., Winterfest Foundation, Seminole Hard Rock Hotel & Casino, and other partners and each of these separate legal entities’ respective officers, directors, owners, affiliates, employees and agents (collectively, “Organizer Representatives”) acting by and through them, from any claim arising from or relating to the Event.  Holder expressly agrees to INDEMNIFY AND HOLD HARMLESS Winterfest, Inc. and the Winterfest Foundation, its directors, officers, employees, volunteers, agents, and representatives from any and all claims, demands, actions and costs which might arise out of Holder’s participation in the Event, even though such claims, demands, actions and costs may have been caused by the negligence of Winterfest, its directors, officers, employees, volunteers, agents and representatives. Winterfest Organizers are not responsible for lost or stolen articles at the Event.


All attendees must be 21 years of age or older (except for those family events specifically designated by  Winterfest where the age limit does not apply), including, but not limited to, Parade Viewing Area and Family Fun Day.


For everyone’s safety, all attendees must abide by the Winterfest Bag Policy:

For everyone’s safety, all attendees must abide by the Winterfest, Inc.  Bag Policy:

  1. Bags that are clear plastic, vinyl, or PVC and do not exceed 12” X 6” X 12”
  2. One-gallon clear plastic freezer bag (Ziploc bag or similar)
  3. A small clutch or purse no larger than 4.5” X 6.5” with or without a handle or strap can be taken into the facility after proper inspection.
  4. An exception will be made for medically necessary items and/or diaper bags after proper inspection.

Please view the page for prohibited items.

Attendees will not be permitted to bring non-approved bags to Events under any circumstances.


Service animals are defined as dogs that are individually trained to do work or perform tasks for people with disabilities. For more information, please refer to the U.S. Department of Justice.


Winterfest Organizers shall have no responsibility, financial or otherwise, for Event and/or Parade cancellation, delay, or interruption due to inclement weather if the Parade or any of its Event(s) is postponed or canceled by the Winterfest Organizers due to public health and/or safety concerns, or other acts beyond its control, including but not limited to Force Majeure events as defined herein, and will not refund Holder in such situations unless decided otherwise by the Organizers in their sole and absolute discretion as provided herein.  Upon the occurrence of the Event and/or Parade cancellation due to reasons outlined herein, including but not limited to, events outside the Winterfest Organizer’s reasonable control, acts of God, public health emergencies (including,  but not limited to, as a result of epidemics and pandemics); riots, wars, insurrection of military power, civil rebellion, production delays, strikes, hurricanes, tropical storms, earthquakes, floods, natural disasters or inclement weather (regardless of severity), any federal, state or local government law, order, or regulation, order of any court or jurisdiction,  Winterfest Organizers shall, at their sole and absolute discretion (a) have the right, but not the obligation, to issue a refund to Holders, OR shall at its sole and absolute discretion, (b) elect to postpone the Event and/or the Parade OR (c) cancel the Event and/or the Parade without further legal or financial obligation or liability to Holder, including the obligation to issue a refund or to reschedule the Event and/or the Parade. Purchasing Tickets pursuant to these terms and conditions subjects Holder to a high degree of risk relative to possible the Event and/or Parade’s cancellations. If the  Winterfest Organizers elect to issue a refund, an amount equivalent to the face value of Ticket(s) only shall be refunded to the payment method by which the purchase was originally made. Under no circumstances shall Holder be entitled to a refund of any shipping, handling, or other processing fees.


By using this ticket, Holder hereby grants Winterfest Organizers and their affiliates and licensees the irrevocable, transferable, perpetual right and license to record (by photograph, film, tape, aural devices, and any other method or device) the Holder’s name, voice, image, and likeness while at the Event (the “Recordings”) and publish, print, display, or use such Recordings for any and all purposes, in any and all media now known or hereafter devised.  No cameras or recording devices are permitted at the Event, except as approved by the Winterfest Organizers.


As responsible members of the community, Winterfest Organizers recognize the concern about drinking and driving, and its policy is to encourage responsible consumption of products at the Event and/or Parade.  Attendees who consume alcoholic beverages must do so in a responsible manner.  If Holder believes that his/her driving ability may be impaired or that Holder cannot safely operate a motor vehicle, please speak with a Parade/Event representative who will assist in securing transportation (at Holder’s cost) to Holder’s destination point.  Due to the sheer number of attendees, neither the Winterfest Organizers nor the representatives of any Event venue can ensure that all attendees who intend to drive are capable of driving.  Accordingly, Holder agrees to release, indemnify and hold harmless Winterfest Organizer Representatives and the Event venue, as appropriate, from any liability related thereto.


Possession of any dangerous article, including but not limited to, firearms, destructive devices,        explosives,  slingshots,  weapons,  tear gas guns,  electric weapons or devices, and fireworks, is expressly prohibited at the Event in accordance with Florida Statutes Section 790.115, except as provided by Florida law. Holder agrees that this policy is in force, and agrees to comply with the policy, regardless of whether signs prohibiting weapons are posted on the premises of any official Event.


If you have a disability and need accommodation in order to participate in the Event, please contact Winterfest at 954-767-0686 or at least five (5) days prior to the Event. In all situations, a good faith effort (up until the time of the Event) will be made to provide accommodations.

Yes, we use cookies to help us remember and process the items in your favorite cart, understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer a better site experience and tools in the future. If you prefer, you can choose to have your computer warn you each time a cookie is being sent out, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn your cookies off, some of our services may not function properly. However, you can still place orders over the telephone.

By using our site, you consent to our online privacy policy.

If we decide to change our privacy policy, we will post those changes on this page.


If there are any questions regarding this privacy policy you may contact us at


Holder acknowledges that, in addition to other rules and requirements, the Event and/or Parade has put in place preventative measures and rules to reduce the risk of spread of COVID-19; all of them are set forth in the  Code of Conduct below. All attendees (including ticket holders, sponsors, speakers, media, exhibitors, and other participants) must abide by the aforementioned Code of Conduct at all times. Anyone found to be in violation of any of such terms will be asked to immediately leave the Event and/or Parade, without a refund.

We believe that the Event and/or Parade should be enjoyed by all attendees. As such, we are committed to providing a safe and welcoming environment for all. We invite all sponsors, speakers, attendees, media, exhibitors, and other participants to help us realize a safe and positive event experience for everyone.

Expected Behavior.
Please be courteous and respectful to those around you and refrain from behavior that interferes with others’ ability to enjoy the Event. Refrain from demeaning, discriminatory or harassing behavior and speech. Be mindful of your surroundings and of your fellow participants. Alert Winterfest Organizers if you notice a dangerous situation or someone in distress. Attendees shall comply with all requests from staff regarding operational and emergency procedures. Keep your ticket, wear your bracelet and/or badge, if one is provided to you, at all times while at the event or event venues.

Unacceptable Behavior.
Unacceptable behavior will not be tolerated whether by an attendee, media, speaker, volunteer, Winterfest Organizer, venue staff, partner, sponsor, or exhibitor. Anyone asked to stop unacceptable behavior is expected to immediately comply. If anyone is found to be engaging in unacceptable behavior, the Winterfest Organizers may take any action they deem appropriate, up to and including expulsion from the event without warning or refund and if appropriate, involvement of local law enforcement. Unacceptable behaviors include:

  1. Intimidating, harassing, abusive, discriminatory, derogatory, or demeaning conduct by any attendee of the event or related event activities. Many event venues are shared with members of the public; please be respectful to all patrons of these locations.
  2. Physical or verbal abuse, intimidation, threats, annoyance, harassment, stalking, pushing, shoving or use of any physical force whatsoever against any person, which in any way creates a disturbance that is disruptive or dangerous, or creates apprehension in a person, as determined by the Winterfest Organizers and its event management, in their sole discretion.
  3. Possession of a weapon or any item that can be used as a weapon, which may be used to threaten or cause injury to others if used in a certain manner.
  4. Any destruction or vandalizing of personal property or event site or materials.
  5. Any boisterous, lewd, or offensive behavior or language, using sexually explicit or offensive language or conduct, profanity, obscene gestures, or racial, religious, political, body-shaming, or ethnic slurs.
  6. Possessing any open can, bottle, or other receptacle containing any alcoholic beverages, except in areas specifically designated for the consumption of alcohol or being intoxicated, as determined by the event, in any event venue or function. Please drink responsibly.
  7. Possessing any illegal substance, including but not limited to narcotics, marijuana, or other illegal drugs. The event does not tolerate the use or abuse of illegal substances anywhere in the event venues.
  8. Smoking is not permitted, other than in designated areas.
  9. Assembling for the purpose of, or resulting in, disturbing the peace, committing any unlawful act, or engaging in any offensive behavior.
  10. Any other illegal activity not already covered above.
  11. Failure to obey any of the rules or regulations of the event venues or instructions of the event staff.
  12. Possession of signage, images, or attire with wording and/or imagery which can be interpreted as profanity, political, racial, religious, body-shaming, ethnic slurs or other words or images considered offensive by the Winterfest Organizers.